Player Safety First

Responsible Gaming at bajeee

At bajeee, we believe that gambling should always be an enjoyable form of entertainment — never a source of financial stress or harm. This page outlines the tools, policies, and support resources we have in place to help every player on our platform stay in control, play within their means, and seek help if they need it.

Self-Exclusion available on request
Deposit Limits set by you
Time-Out from 24 hours
18+ Only strictly enforced

Our Commitment to Player Welfare

bajeee is committed to maintaining a gaming environment where players from Dhaka, Chittagong, Sylhet, Khulna, and across Bangladesh can enjoy our platform safely and responsibly. We invest continuously in responsible gaming tools, player education, and support infrastructure. If gambling is ever causing you concern — whether financial, emotional, or social — we urge you to use the tools on this page or contact our support team immediately at [email protected]. You are never alone.


What Is Responsible Gaming?

Responsible gaming refers to the set of practices, tools, and attitudes that help players maintain healthy control over their gambling activity. It means treating gambling as a leisure activity with a defined entertainment budget — not as a strategy to generate income or to escape personal problems.

At bajeee, responsible gaming is embedded into the design of our platform. From the moment you create an account, you have access to a range of limit-setting and self-management tools that put you firmly in control of your own experience. These tools are available to every player at no cost and can be activated instantly.

Responsible gaming is not about restricting enjoyment — it is about ensuring that the entertainment bajeee provides remains positive, sustainable, and within the personal boundaries each player sets for themselves. Our platform supports players at every stage of their journey, whether they are exploring cricket betting for the first time or managing an established account.

Golden Rule: Only gamble with money you can afford to lose. Never chase losses, and always set a clear budget before you start a gaming session on bajeee.

Gambling as Entertainment

Think of bajeee the same way you would a cinema ticket or a restaurant meal — a defined, affordable entertainment expense with a clear start and end point. Set a budget, enjoy the experience, and stop when your session budget is reached.

Recognising the Warning Signs

Problem gambling can develop gradually. Recognising the early signs — such as spending more than planned, gambling to recover previous losses, or feeling anxious when not gambling — is the first and most important step toward regaining control.

Help Is Always Available

bajeee's support team is available 24 hours a day, 7 days a week. If you feel that gambling is negatively affecting your finances, relationships, or mental health, please reach out immediately. Seeking help is a sign of strength, not weakness.


Responsible Gaming Tools at bajeee

bajeee provides a comprehensive suite of responsible gaming tools that every registered player can access directly from their account settings. All tools are free, immediate, and backed by our support team.

Deposit Limits

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your limit is reached, bajeee will prevent any further deposits until the limit period resets. Limits can be lowered instantly; increases take 72 hours to take effect to protect against impulsive decisions.

Session Time Limits

Set a maximum continuous play duration for each gaming session. When your chosen time limit is reached, bajeee will display a notification and, if you have chosen a hard limit, log you out automatically to encourage a break.

Time-Out (Short Break)

If you need a short break from gambling, activate a Time-Out period of 24 hours, 48 hours, 7 days, or 30 days. During a Time-Out, you cannot log in or place bets. The Time-Out period cannot be cancelled once activated.

Self-Exclusion

For a more extended break, request self-exclusion for a minimum of 6 months or up to 5 years. During self-exclusion, your account is fully suspended, you will not receive any marketing communications, and re-registration attempts will be blocked.

Loss Limits

Establish a ceiling on the total amount you are willing to lose within a defined period. This tool prevents your session losses from exceeding a threshold you have personally determined to be acceptable — a powerful safeguard against chasing behaviour.

Reality Check Notifications

Enable regular on-screen notifications that display the time elapsed in your current session and your net win/loss position. Reality checks help break the immersive nature of gaming and encourage conscious, informed decision-making.

Account Activity History

Access a full, transparent record of your deposits, withdrawals, bets placed, and session durations at any time. Reviewing your account history regularly is an effective way to stay aware of your gambling patterns and spending over time.

Support & Counselling Referrals

Our support team can refer any player who feels that gambling is becoming a problem to relevant counselling and support services. Contact [email protected] at any time — no judgement, no barriers, immediate response.

How to Activate These Tools: Log in to your bajeee account, navigate to Account Settings, and select the Responsible Gaming section. All tools listed above are available there. Alternatively, email [email protected] and our team will apply any limit or restriction on your behalf within one business hour.


Warning Signs of Problem Gambling

Problem gambling can affect anyone regardless of age, income, or background. The following warning signs may indicate that gambling is beginning to have a negative impact on your life. If you recognise one or more of these patterns in your own behaviour, we strongly encourage you to use bajeee's self-management tools or seek professional support.

  • Spending more money on gambling than you originally planned or can afford
  • Chasing losses by placing additional bets to recover money already lost
  • Gambling with borrowed money, or selling possessions to fund bets
  • Neglecting work, family, or social responsibilities because of gambling
  • Feeling anxious, irritable, or restless when not gambling
  • Lying to family or friends about how much time or money you spend gambling
  • Using gambling as a way to escape stress, depression, or personal problems
  • Repeatedly trying to stop or reduce gambling without success
  • Thinking about gambling constantly, including during work or daily activities
  • Neglecting basic needs such as food, sleep, or healthcare due to gambling spending

If you recognise any of these signs, please stop gambling immediately and contact our support team at [email protected] or activate a Time-Out from your account settings. You can also request immediate self-exclusion. Help is available right now.

Quick Self-Assessment Checklist

Answer the following questions honestly. If you answer "yes" to two or more of these questions, we recommend reaching out to our support team for guidance.

Have you, in the past 30 days…

1Spent more money on bajeee or any other gambling platform than you had set aside for entertainment?
2Placed bets with the primary goal of recovering losses from a previous session?
3Found it difficult to stop gambling once you had started, even when you intended to play for a short time?
4Felt guilty, ashamed, or anxious about the amount of time or money you spent gambling?
5Hidden or understated your gambling activity from a family member, friend, or partner?
6Borrowed money or used savings intended for essentials (rent, food, bills) to fund gambling?
7Experienced mood swings, irritability, or depression that you believe may be connected to your gambling activity?

This checklist is not a clinical diagnostic tool. It is provided as a simple awareness aid. If you have concerns about your gambling behaviour, please contact [email protected] for a confidential conversation.


How bajeee Supports Responsible Gaming

Responsible gaming at bajeee is not a single feature — it is a company-wide commitment expressed through policy, platform design, and people.

Strict Age Verification

bajeee enforces an 18+ age restriction without exception. All new accounts are subject to identity verification, and any account found to belong to a person under 18 years of age is immediately suspended and all funds are returned. We will never knowingly allow minors to gamble on our platform.

Account Protection Controls

Our platform includes robust account security features including two-factor authentication, login notifications, and the ability to lock your account at any time. Keeping your account secure is part of responsible gaming — never share your bajeee login credentials with anyone.

Proactive Player Monitoring

bajeee's internal systems monitor for patterns of behaviour that may indicate a player is at risk — such as sudden increases in deposit frequency, rapid loss escalation, or unusual session lengths. When such patterns are detected, our responsible gaming team may proactively reach out to the player.

Clear Terms & Fair Play

All bonus terms, wagering requirements, and withdrawal conditions on bajeee are written in plain English and made accessible before a player accepts them. Fair and transparent terms are central to responsible gaming — players should always know exactly what they are agreeing to.

Responsible Marketing

bajeee does not send unsolicited promotional materials and does not target marketing at vulnerable individuals or those who have opted out of communications. We never promote gambling to minors, and all marketing clearly states the 18+ age restriction and responsible gaming messaging.

24/7 Dedicated Support

Our customer support team is available around the clock to assist with responsible gaming requests. Whether you need a limit applied, a Time-Out activated, or simply want to talk through concerns, our team will respond promptly, confidentially, and without judgement.


How to Request Self-Exclusion

Self-exclusion is one of the most powerful responsible gaming tools available to bajeee players. It is a firm commitment to take a break from gambling for a defined period. Here is how to request it:

  1. Log In to Your bajeee Account Access your account at bajeee.app using your registered username and password.
  2. Navigate to Responsible Gaming Settings Go to Account Settings and select the Responsible Gaming tab. You will find the self-exclusion option listed alongside other limit-setting tools.
  3. Choose Your Exclusion Period Select the duration of your self-exclusion: 6 months, 1 year, 2 years, 5 years, or indefinitely. All options result in immediate account suspension.
  4. Confirm Your Request Read and accept the self-exclusion terms. Once confirmed, the exclusion takes effect immediately. You will receive a confirmation email to your registered address.
  5. Alternatively, Contact Support Directly If you prefer not to log in, or if you need immediate assistance, email [email protected] with the subject line "Self-Exclusion Request". Our team will process your request within one hour regardless of time of day.

Important: Self-exclusion periods cannot be shortened once activated. If you believe you have a gambling problem, please choose the longest period that feels appropriate for your situation. bajeee takes self-exclusion seriously and enforces it rigorously.

Managing Your Deposit Limits

Setting deposit limits is one of the simplest and most effective steps you can take to keep your gambling within budget. bajeee's deposit limit system works as follows:

  1. Choose Your Limit Period Select whether you want a daily, weekly, or monthly deposit cap. You may set all three simultaneously for layered protection.
  2. Set Your Maximum Deposit Amount Enter the maximum amount in BDT (Bangladeshi Taka) that you wish to deposit within the chosen period. For example, you might set a weekly cap of ৳5,000.
  3. Limit Takes Effect Immediately Once confirmed, your deposit limit is active immediately. bajeee's payment system will decline any deposit attempt that would cause you to exceed your limit.
  4. Reducing vs. Increasing Limits You can reduce your deposit limit at any time with immediate effect. Requests to increase a limit are subject to a mandatory 72-hour cooling-off period before they take effect — this protects against impulsive decisions made during a losing session.
  5. Payment Methods Covered Deposit limits apply across all payment methods supported by bajeee, including bKash, Nagad, Rocket, Upay, and bank transfers. The limit cannot be circumvented by switching payment method.

18+ Only — Strict Age Enforcement

Gambling is strictly prohibited for individuals under the age of 18. bajeee enforces this policy through a multi-layer verification process and ongoing account monitoring.

No Exceptions Policy

bajeee does not make exceptions to its 18+ age rule under any circumstances. Any account found to be held by a person under 18 will be permanently closed, regardless of the account balance or activity history.

Document Verification

All players are required to verify their identity and date of birth before making their first withdrawal. bajeee accepts National Identity Cards (NID), passports, and other government-issued photo identification as proof of age.

Protecting Minors at Home

If you share a device with younger family members, we recommend enabling parental control software and ensuring your bajeee account is always logged out after use. Never share your account credentials with anyone, especially minors.

Reporting Underage Access: If you believe a minor has accessed or registered on bajeee using false information, please report it immediately to [email protected]. We will investigate and act promptly. Protecting young people from gambling harm is a shared responsibility.


Get Help When You Need It

If gambling is causing distress in any area of your life, reaching out is the most important step you can take. bajeee's team is available every day of the year to provide support, apply protective measures, and connect you with appropriate resources.

Email Support

Send your responsible gaming request, limit application, or concern to our dedicated support team. We respond within one hour, 24 hours a day.

Request Self-Exclusion

To request immediate self-exclusion, email [email protected] with the subject line "Self-Exclusion Request". Your account will be suspended within one hour of your request being received.

Processed within 1 hour
Account Review Request

Concerned about your recent account activity? Request a full account history summary from our team. We can also provide a spending analysis to help you evaluate your gambling patterns honestly.

Available on request

Confidentiality Guarantee: All responsible gaming requests and communications sent to bajeee's support team are treated with strict confidentiality. Your request will not affect your standing as a player except in the ways you specifically request — for example, applying a limit or exclusion. We never penalise players for seeking help.


Enjoy bajeee Responsibly

When gambling stays fun and within your means, it is a great form of entertainment. Use our responsible gaming tools, set your limits, and explore everything bajeee has to offer — safely and confidently.